Privacy & Cookie Policy for Daley Brothers LTD

Last Updated: [4 November 2025]

Daley Brothers LTD ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains what personal data we collect from you when you visit our website (dbclean.co.uk), how we use it, and how we keep it secure.


1. Who We Are

Our website address is: https://www.dbclean.co.uk Our company name is: Daley Brothers LTD

If you have any questions about this privacy policy, you can contact us at: Email: [[email protected]]


2. What Data We Collect

We collect data in two ways: information you give to us directly and anonymous data collected automatically.

A) Information You Provide to Us

We collect personal information when you voluntarily contact us to request a quote or ask a question. This includes:

  • Via Our Contact Form: Your Name, Email Address, the service(s) you are interested in, and the content of your message.

  • Via Direct Email: Your email address and any information you include in your message.

  • Via Phone or WhatsApp: Your phone number and any information you provide during the conversation or messages.

B) Anonymous Data We Collect Automatically

When you browse our website, we automatically collect anonymous technical information about your visit. This data cannot be used to identify you personally. It includes:

  • Total number of unique visitors

  • Your bounce rate (if you left after one page)

  • The average time you spent on our website

  • The pages you viewed


3. How We Use Your Data

We only use your data for the following legitimate purposes:

  • To Respond to You: To reply to your enquiries, provide the quotes you requested, and communicate with you about your project.

  • To Improve Our Website: We use the anonymous data to understand how people use our website. This helps us improve the page layout and content to make it more useful for our visitors.

We will never:

  • Sell, rent, or lease your personal information to third parties.

  • Use your personal information for marketing or newsletter emails unless you explicitly ask us to.


4. How We Store & Protect Your Data

We are committed to keeping your data secure.

  • Information sent via our contact form or by direct email is stored in our secure email system.

  • Information sent via WhatsApp is stored within the WhatsApp application, which is secured by end-to-end encryption.

  • We take all reasonable steps to protect your personal information. However, please be aware that no method of transmission over the internet is 100% secure.

  • We use SSL (Secure Sockets Layer) technology to protect our website. This is visible as a padlock icon in your browser's address bar (or https://...). This encrypts any information you send to us via our contact form, protecting it from being intercepted. 


5. Your Data Protection Rights

Under UK data protection law, you have rights over your personal data. These include:

  • The right to access: You can ask for a copy of the data we hold about you.

  • The right to rectification: You can ask us to correct any information you believe is inaccurate.

  • The right to erasure: You can ask us to delete your personal data.

  • The right to restrict processing: You can ask us to limit how we use your data.

To exercise any of these rights, please contact us at [[email protected]].


6. Cookie Policy

What is a cookie? A cookie is a very small text file placed on your computer or device when you visit a website.

What cookies do we use? We only use Analytics Cookies.

These simple cookies are what allow us to collect the anonymous data described in Section 2B (e.g., number of visitors, time on site). This data is aggregated and helps us understand website performance. These cookies do not collect any personal information and cannot be used to identify you.

How to manage cookies You can block or delete cookies at any time by changing the settings in your web browser. Please note that blocking all cookies may affect the functionality of some websites.


7. Links to Other Websites

Our website may contain links to other websites (for example, our WhatsApp button links to WhatsApp's service). This privacy policy only applies to dbclean.co.uk. If you click a link to another website, you should read their own privacy policy.


8. Changes to This Policy

By using our website you are agreeing to and accepting these terms. We may update this policy from time to time. The "Last Updated" date at the top of this page will always be current. We recommend you check this page occasionally to ensure you are happy with any changes.

Ready to See What We Can Do for Your Home?

We're proud of the work we do and the results we deliver for homeowners across the North West. We invite you to see for yourself or get in touch for a friendly chat about your project.

Testimonials

Sam & Ben did a deep clean of the drive and returned to seal the tarmac. Absolutely fantastic job, really nice professional lads too. Would highly recommend.

James P - Northwich, Cheshire

Sam and Ben got the job done in good time and were really pleasant with us. Really happy with the quality of the work and the price. They helped us with a unique job as well because one of our concrete steps broke off and they attached it back on. Originally they came to do the patio, roof and gutters for us.

Stephen C - Liverpool, Merseyside 

Pleased with the work good job lads patio looks great! Would go to them again for future jobs that need doing. 

John C - Warrington, Cheshire

Daley Brothers LTD
Exterior Cleaning

Registered office address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ

Company name: DALEY BROTHERS LTD.

Company number: 15949342

Copyright 2025 Daleybrothers LTD